I ordered a plant arrangement for my mother for Christmas and was not impressed when I saw a picture of what she received. Nothing like what was in the picture on their website. I emailed them to let them know how disappointed I was and received an email back asking for me to call. The next day they tried to call me (I thought to apologize or try to make it right) Instead I was told how I hurt HER feelings with my complaint. I think she actually expected ME to apologize to her. The basket I ordered was SUPPOSED to have a poinsettia, cyclamen, dieffenbachia and pothos. Instead of the 2 tropical plants that would last for years, they substituted them with a little tree. I sent it for Christmas but wanted it to be something that she could keep long term. (I thought she could just switch out the poinsettia for another plant after the holidays. When I said that the item received didn't match the picture I was told that the picture was 10 years old. I suggested that maybe it should be removed if they don't sell that any more. The only solution they offered was to refund my money & take the basket back-not something you can really do once it's been delivered. Trust me-stay away from this business!
Very nice people, good prices and beautiful arrangements. Best store to buy flowers in town. I have been going to them for over 10 years.
Worst customer service ever!!!!! I have been to three florist before I went here. She was so condsending and rude. I went to ask about flowers for my wedding. And before I could say anything she was telling me I had to do homework about what I wanted. Everything I said I was wrong. She refused to give me a very rough price and said I was an idoit for the prices I got already. Which were at least four hundred under her lowest. Dont go her unless you enjoy being insulted
I just received the most beautiful arrangement I have every had in my whole life. It is breath taking. I will call you when I need flowers that is a given..Thank you for making this arrangement from the heart.
Went there to get birthday balloons for my 5 year old. I told the guy this and the guy behind the counter offered to me beer balloons. Like really . I said my child is 5. Not 20 . He says to me I'm joking. Just wasn't impressed and the balloon is completely deflated with in 2 days. Just sad.
Flowers By Freesia is a US Florist based in Windsor, Michigan. Flowers By Freesia is located at 3681 Tecumseh Rd E, Windsor, ON N8W 1H8, Canada, Windsor, Michigan N8W 1H8, USA.
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